The Service Division is the part of the company that
provides preventative maintenance for clients, provides general service
for new clients with existing equipment, and gives the client warranty
support in order to stand behind the installations, which may be done by
the other divisions of the company. The service division also offers
a number of other products and services including:
- Pool Heating Service
- Replace / install new high efficiency pool pumps or pool filters
- Upgrade pool controls
- HVAC Service
- Upgrade / replace high efficiency air filters and
With our 24/7/365 service format, the service division of
Sierra Pacific Home and Comfort is always there to take care of
our clients needs year after year, long after the initial sale
and installation have been completed. We want to earn a clients business
for life, whether they stay locally or relocated to a new home.
About Sierra Pacific
Sierra Pacific Home and Comfort, Inc. is a locally owned and operated company whose corporate headquarters are located in Rancho Cordova, California. Our company was founded in 1984 and is now the area's largest full-service, home energy improvement provider. We currently operate four divisions and employ well-trained experts who are skilled at energy efficiency upgrades for home and office.
We are uniquely qualified to assist our clients to understand and implement a variety of improvements that will reduce their energy consumption and cut or even eliminate their monthly electric bills. We have built an impressive client list of over 24,000 who have benefited from improving energy efficiency in their homes.
Sierra Pacific President
People dedicated to excellence
Sierra Pacific Home and Comfort's President, Jason Hanson, considers the employees of the company to be the most important reason for our success. Each individual on the team makes a difference everyday by taking personal responsibility and ensuring that our clients are more than satisfied with our world-class service.
We always answer the phone in a friendly and professional manner or greet them with a smile at their home. We are always dressed neatly, keep our trucks clean, and maintain a clean job site while respecting our clients and their homes. Additionally, we involve our clients and show them how we install the products correctly so they appreciate our work even more.
Earning Lifetime Customers
People want to know that they can trust any company who does any type of work on their home. Our track record is proof that we are the kind of company that follows through on our promises and delivers what we advertise. We never say something or make promises that we cannot keep. We at Sierra Pacific Home and Comfort know it's our professional responsibility to do what we say we are going to do. When most people get work done by a contractor, they're usually relieved that it turned out okay and was not a fiasco.
At Sierra Pacific, we always work in a manner that exceeds our client's expectations. We don't want our clients to just be okay with the work we performed - WE WANT THEM TO BE DELIGHTED! When we accomplish this with our clients, they will continue to use us in the future and refer us to their family, friends, and neighbors.
Sierra Pacific's Purpose Statement
At Sierra Pacific we are driven to solve our client's energy and comfort problems using our expertise with integrity, and fulfilling our commitments by delivering exceptional service and craftsmanship in such a manner that we become our client's one and only choice.
Sierra Pacific is the one and only choice of our clients because we upgrade their energy and comfort systems using quality products that are constructed by well trained craftsman who are courteous and respectful. Our clients are more than satisfied; they are DELIGHTED with their experience.
The difference that Sierra Pacific provides is that we do more than sell products to people; we are providing solutions to clients and we back our work with 100% satisfaction guaranteed. We follow through on our promises.
Sierra Pacific fosters a winning culture by:
- Measuring client satisfaction through frequent Quality Assurance Surveys
- Recognizing high performing sales professionals
- Recognizing high performing service technicians
- Recognizing team members who generate extraordinarily high client satisfaction