Extremely satisfied from first technician checking out system, to sales person selling the unit. And of course installers as well. Very professional, clean & friendly. I would highly recommend sierra Pacific to anyone!!
Tom & Teresa Miller
Sierra Pacific was wonderful. They were prompt, professional and the product is a one.
I was referred to Sierra Pacific from a family member. They have had solar pool heating through Sierra Pacific for ten years with no issues and there pool can get heated to over 90+ degrees. When Gene came out on the initial visit his demonstration showed me right away that the product was made of very good materials and would work efficiently. The installation teams were very friendly and cleaned up well after. Throughout the entire process the teams were on time, respectful, and willing to answer any questions I have. I would definitely recommend them to my friends and family.
We have been interested in going solar for several years. We did our homework and closely looked at the companies that install PV systems. Sierra Pacific tops the list. We were able to speak with many of Sierra Pacific's customers in our area and in neighboring towns who all recommended the company and the product. Jeff Daniel explained the details to us, and the installation crew worked swiftly, diligently and expertly. We are very pleased to have chosen Sierra Pacific. We got a great product at a great price.
Andy was very professional and easy to talk to. I'm enjoying the re_circulation pump, it's nice not having to waste water waiting to get hot. Also I want to thank Ashley for her help and advice about solar electricity. I would recommend Sierra Pacific to others.
There were some function issues with my new system, it was a little more than a day later and it was Saturday morning. So I called Sierra Pacific Saturday afternoon and Andy came out at 8:00 AM on Sunday, spent almost two hours, fixed the problems and it has been running like a clock ever since. He was on time, friendly, organized, neat and spent the time to explain exactly what the problems were, how they impacted function and what he did to fix them.
On New Year’s Eve, our furnace died. It was not a pleasant event. Because of the holiday, it was not until the 2nd of January, Friday, that Sierra Pacific responded to our distress call. It was determined that the best cure was to replace the entire HVAC system. By about 6:00 P.M. the following Friday, January 9, we had heat. It was wonderful.
All of the Sierra Pacific personnel we have dealt with, during this time of stress, have been professional, prompt, and most accommodating. HOWEVER, the crew composed of three hard working, pleasant, efficient, and extremely tidy young men stood head and shoulders above the pack – Patrick, TJ, and Cody M.
They complimented each other and formed an outstanding team. They kept us informed. We felt that they cared, not only for the job, but also for their employer. We enjoyed their presence; and for a couple of weeks (days), missed their music and their chatter.
In our book, Sierra Pacific is the Colin Kaepernick of Heating & Air – the highest compliment a Nevada grad can give. He and the 49ers will eventually win the Super Bowl. Sierra Pacific has already won our highest honor.
I was referred to Sierra Pacific Home and Comfort by Costco. I asked for a second opinion when I was told by my current service provider that my air conditioning system was failing. Sierra Pacific technician came and read several reports from my service provider and then inspected the air conditioning and heating system. He, then, sat down and explain the reports written and told me my sistem was getting old but not failing. I was shocked. He could have concurred with my service provider and I would not have known any difference. The company employs honest technicians and has moral vailues by telling the truth to homeowners. As a result, I will get my upgraded system and maintainance from this company when the time comes. The technician was very knowledgable and explained the air conditioning system in words I understood. This company now has my loyalty and respect.
Bob & Sandi Pullen
Great experience. Very happy we made the decision to go with Sierra Pacific!!!
I received a new furnace and all new under house duct work. Sierra Pacific was great from beginning proposal stage to installation. They were prompt, professional, courteous, outgoing, and AWESOME! it is rare in this day of terrible customer service and poor craftmanship, but they were incredible. I need another furnace and 2 A/C units in the future and will definitely use Sierra Pacific.
Sierra Pacific Wins Prestigious 2014 Angie's List Superior Service Award