Sierra Pacific Home & Comfort Request a Service
"Home Comfort Since 1984"
Your Solar, Home Performance and Heating & Air Specialists
operator 800-551-3040
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Client Satisfaction Survey

From 68 reviews

The team was on time, friendly & cleaned up each day. They were efficient & answered all my questions . I have told other people about your excellent customer service.

I recently had our home Heating-A/C unit replaced. Sierra Pacific planned the work in a careful manner. The crew was pleasant and worked quickly to perform the work. I would certainly hire Sierra Pacific again.

via Google

Sierra Pacific and specifically John Abella with the Installation Crew did an excellent job with the installation of our Lennox HVAC system. Our experience was excellent from the Installation Design Expert Dominic and the office staff. We …

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via Google

We just had Sierra Pacific install a solar heater for the pool. It was a great experience all around. I got a ballpark estimate from the salesman about 9 months ago and told him I didn't want to be bugged with phone calls because I needed …

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via Google

One of their salesman, Jeff Daniel drove a long distance at 6:30 pm for a consultation on whether solar was right for me. He did his best to explain to me the necessary calculations and efficiently demonstrated why, in my case, going solar …

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via Yelp

From the first meeting with you til the job was finished, it was a pleasure to do business with you. Every person I had contract with was professional, courteous, very knowledgeable and patient with all my questions. Add to that the quality of the products and it was a great experience for me. Would recommend your company highly.

We were completely satisfied from start to finish in Both Sierra Pacific's employee/customer relations & with the products we purchased. All employees made feel comfortable & befriended.

Andy was extremely knowledgeable and helpful in winterizing the solar system for our swimming pool today and we look forward to working with him next year for the spring tune up

Excellent Service. All were friendly and professional. They delivered exactly as quoted in their estimate, no surprises.

via Google

It was great from beginning to end. Cannot say enough about the expertise, professionalism and outstanding customer service. Excellent company to work with. Thank you !

Sierra Pacific was an incredible company to work with and we would highly recommend them to anyone! Their professionalism and work ethic was first class. They were clean, enthusiastic, and knowledgeable. They made the process easy and stress free. Thank you Sierra Pacific!

On time, professional & courteous !

Our solar photovoltaic system and solar pool heating were installed on time and efficiently and are working great. A couple of minor issues were addressed quickly and to our satisfaction. The teams at SP are professional and great to work with.

Excellent experience from start to finish. Very professional, quality work, and competitive prices. We would highly recommend them.

Nice guys. They were very professional. I would recommend them highly.

The Sierra Pacific crew was professional, efficient and friendly. They showed up on time and finished when they said they would. Communication with me both before and during the job was great, as were the finished results, and they followed up later to ensure I was happy and to answer any remaining questions I might have.

We would like to express our satisfaction regarding our recent purchase of a new HVAC system for our home. From the moment we met Tom Chiriaco, your sales representative, we were impressed with his knowledge and professional courtesy. He …

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via Google

Very good experience from initial consultation to final installation. Each aspect was professional and caring. All work done by the install crew was accomplished quickly and cleanly (even though the temperature that day topped 100 outside …

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via Google

Absolute professionals... exceeded our expectations on all levels. Our new AC with the iComfort system is wonderful. I highly recommend Sierra Pacific Home & Comfort for outstanding service and support.

via Google

I'd give them 6 stars if I could! An outstanding company from start to finish. I purchased solar panels for my residence and I could not be happier with the company. The sales representative was very well prepared, did an outstanding job …

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via Yelp

7-13-15: Sierria Pacific solar pool control board has been out of service all year. The board came with a 10 year warranty. When I called Sierra Pacific to come out and fix it they told me the manufacturer was no longer in business and that…

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via Yelp

Everything was outstanding fom first contact through installation. You guys are great.

Great service. Staff was professional and courteous.

Easy transaction from beginning to end. Installation crew was tariffic and I would not hesitate to recommend Sierra Pacific.

Very good experience from initial consultation to final installation. Each aspect was professional and caring. All work done by the install crew was accomplished quickly and cleanly (even though the temperature that day topped 100 outside …

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via Yelp

The B Team was courteous and professional. We love our system and you will too!

Overall a great experience! Our salesman was professional, well prepared and there was no hard sell. The office staff was also professional and efficient. The handled all of the paperwork and permit issues and kept me fully apprised on the progress of the installation. The installation was a flawless process with a professional supervisor, great crew and they were very efficient. The left the house and yard spotless. For the permit inspection the company sent an employee to oversee that process and he was able to educate the building inspector after the inspector made an error. A great company a fair price and painless installation. Thank you Sierra Pacific.

Quick update – Tom from Sierra Pacific called and apologized and advised he was actually waiting on me to get back with him. Regardless, he's getting us the info we requested and seemed genuinely concerned with the companies online presence…

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via Yelp

Tony showed up right on time, did a detailed tune up, found a blower condenser out of tolerance on a resistance test. Had one on hand and installed it then and there. saved me a broken blower issue later. Clean cut, professional, …

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via Yelp

Tony was prompt, very knowledgable and informative. The tune proved effective when he found a blower capacitor that was out of tolerance. Saved us the hassle and service fee for coming out again to repair it. Was really cool that he had it on his truck!

Very professional staff. Everything was explained and written so I could understand it. Worked with me on dates. Arrived on time and finished when they said. Plus cleaned up and hauled off all old solar pieces. Would recommend them and plan on having them back for more work on my home.

I am a long time customer of Sierra Pacific and late last year I had a full replacement completed on AC and heating unit for my home. I am writing this letter to state how well your staff installed and instructed me on the use of my new …

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via Google

I am very happy with the service, product, and customer service. Everyone I spoke with was nice and professional, and the installation was fairly quick. Definitely recommend them :)

via Yelp

Anthony was great! He was courteous, friendly and did a thorough job of explaining the results of his diagnostic testing. I was pleased with this service call! Thank you!

I am so happy. The water is a perfect temperature.

Great company! We interviewed five companies, and after tons of research, my husband decided on Sierra Pacific. They really have done an amazing job from start to finish. During our interviews, we came across pushy people, sneaky people and we heard that a lot of companies are hard to get a hold of after they have your money. Sierra Pacific is none of those things. They completed the work much sooner than we expected, and have been on top of everything, from helping us get HOA approval to the county inspection and the PG&E process. Everyone we dealt with was courteous and professional. Our solar panels even look nice, which I didn't expect. Jeff l, Dawn, and Jose were really great to work with.

Very good happy with the service !!

Very helpful people friendly, prompt and honest to what needs to be done. They make sure that everything is working well. Service rendered was really to our satisfaction.

Sierra pacific was there from the beginning to the end. From Andy Mullins the salesman to Dawn in the office and Jose from the installation. Every step was flawless. I couldn't be happier with the service I received! I will defintlty recommend SIERRA PACIFIC TO FAMILY AND FRIENDS.

We would recommend Sierra Pacific to anyone who is in need of heating and/or air conditioning.

The service was fast, the installers very neat and efficient. And, both units are wonderfully quiet and we've been told, will save us money.

On a scale of 1-10, 10 being best---a 10!!

Charles and Norma Kelson

Tony Rodriguez is a great representative of your company. He was friendly and informative. He explained my system, which I have never really understood, in a way that made me feel completely comfortable for the first time. The bottom line is that he gave me confidence and peace of mind. Thank you.

Taylor arrived to start our solar heat for our pool for the season. He was very professional and friendly. He answered my questions fully and with knowledge. Sierra Pacific has always given us great service for 10 years. That's why we bought some replacement equipment from them two years ago and not from some other company. Their monthly plan is great since it gives us more for the same price as our yearly plan before.

Taylor was technically very knowledgeable, patient, and friendly. I'm thinking about changing out the old mechanical controls to digital.

The technician was right on time. Presented him self with a smile and hand shake and clean uniform. Explain what he hand too.

We love our solar pool. YES

Sierra Pacufic was very professional. They were on time for all appointments and explained everything thoroughly. I am very pleased with the whole experience.

The sales person came in & check out my HVAC system, described what they could do. The crew came in and installed the system in one day and came back to run all of the tests, which it all passed. They took care if everything, even the County permit. It all passed County inspection. They even scheduled my first biannual system check up!

Solar Installation

I am very impressed by the service and the product installation. My house actually looks great with the solar panels.

I just head that PG&E is going to have to pay for power from other sources because our power generating…

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via Yelp

Extremely satisfied from first technician checking out system, to sales person selling the unit. And of course installers as well. Very professional, clean & friendly. I would highly recommend sierra Pacific to anyone!!

Sierra Pacific was wonderful. They were prompt, professional and the product is a one.

Sierra Pacific did our Solar Power install.

The entire process took a bit longer then I expected (signed to installed), but I'm very happy overall. The install looks great, and even in the winter months is covering a good majority of our …

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via Yelp

Andy was very professional and easy to talk to. I'm enjoying the re_circulation pump, it's nice not having to waste water waiting to get hot. Also I want to thank Ashley for her help and advice about solar electricity. I would recommend Sierra Pacific to others.

There were some function issues with my new system, it was a little more than a day later and it was Saturday morning. So I called Sierra Pacific Saturday afternoon and Andy came out at 8:00 AM on Sunday, spent almost two hours, fixed the problems and it has been running like a clock ever since. He was on time, friendly, organized, neat and spent the time to explain exactly what the problems were, how they impacted function and what he did to fix them.

We just had them replace our 21-year-old HVAC with a new one (they had installed the old one back in 1994). Because the unit I had ordered was out of stock, they upgraded me at no additional cost. The installation crew was quick, efficient …

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via Yelp

My service provider for my air conditioner and heater told me that I had to replace my air conditioner because it was on its way out... I contacted Costco to get information on new air conditioners and was put in touch with Sierra Pacific. …

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via Yelp

Great experience. Very happy we made the decision to go with Sierra Pacific!!!

I received a new furnace and all new under house duct work. Sierra Pacific was great from beginning proposal stage to installation. They were prompt, professional, courteous, outgoing, and AWESOME! it is rare in this day of terrible customer service and poor craftmanship, but they were incredible. I need another furnace and 2 A/C units in the future and will definitely use Sierra Pacific.

They provide great service. My heater and air conditioner work great. They made sure I was satisfied before they left and they waited several months for me to try out my system before they asked for me to respond to a survey. I really appreciated that.

Great job. On schedule, professional and courteous.

From the beginning at Costco to the in home assessment for my new heating furnace, Harvey explained every thing in detail, with much patience answering my questions.

The crew was right on time and installation and clean up was done in the time they said. My new Lennox heating furnace is all that was said.

Not only would I recommend this product but also the contractor Sierra Pacific.

Sincerely you grateful customer, Gunda Boonstoppel of Grass Valley.

Great sales person who gave us a competitive price expert engineering and installation. From start to finish, they exceeded my expectations. Thank you.

Punctual, technically savy, and a great investment for the future!

Just replaced my 18 year old HVAC with a new Lennox Elite System . My experience with Sierra Pacific has been outstanding. The workmanship was top quality. The crew ( Brian, Chris, Chris, and Mike) were professional, prompt, courteous , and responsive to my questions. Cleanup was great. I highly recommend Sierra Pacific for your home improvements.

Flawless from first call to installation. No hard sell and no up sell. Respected my budget and delivered good value.

Great company and great people, system is a vast improvement over our 14 yr old system. Very happy with results and Also Costco's program which Sierra Pacific represents to the nines!

This is an excellent company. I highly recommend them to all my family and friends. They installed a solar electric system on my family's home in Grass Valley a few weeks ago and did a superb job and now we are up and running with clear, …

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via Yelp

I highly recommend sierra pacific. They are one of the few honest companies out there and their prices are pretty good compared to other companies.

via Yelp

We are so pleased with the workmanship and overall professionalism of Sierra Pacific from the salesperson to the installation crew. We love our solar and new pool equipment for our swimming pool. We would highly recommend Sierra Pacific for anyone considering solar to heat your swimming pool. This investment is well worth it and our entire family now enjoys the pool.

The crew were perfectionists & everything was done as we desired. We are enjoying our heated pool.

Wonderful. Eric and his team are the best. Very professional they left my yard looking better then when they got here . Painted all the pipes

My pool in 3 days went from 71 to 86 dgs. We are all swimming now even great gramma is getting in farther then she ever has .. We are really going to enjoy our pool so much more

Thank you Sierra pacific you guys rock!!

Quick, everything we asked for, one time.

Professional staff!! Thorough and hard workers!

I had them install a new HVAC system almost 5 years ago. And shortly after they installed a system at my dad's home. The new system is a lot more efficient, saving me a bunch on monthly utility bills. The technicians that come out for …

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via Yelp

The workers were proper and skilled. The product is excellent !

Very relaxed, no hard sales pitch, very knowledgeable. A very nice experience, and I have recommended to several co-workers

Great service and a fair price. The team at sierra pacific was great to deal with. Customer service at the top of there game. They had installed a electric solar system for our house. Would use them again for any future problems that may arise. Lee

From start to finish these guys were great!

The job of replacing our heating and air conditioning unit and all duct work, was done fast in two days. The men were considerate and careful in my home while working on the project. After the job was complete, there were a few issues that were addressed by the inspector as needing more attention. A different company representative was sent to investigate these issues and technicians were sent the following day to fix them promptly and satisfactorily. We are very pleased with the finished project and have noted a much better air flow and more efficient cooling during a recent heat wave. We are glad we used Sierra Pacific and they proved themselves reliable and professional in all their service. I recommend them to others for their heating and air conditioning needs.

As I wrote in the little evaluation I filled out about the salesman(Gene), the site man(James) that came out prior to installation, and the installation crew(Luis Garcia and men), everyone was perfect. I am very pleased with my solar pool heater. It's only been a week or so but the pool is being used a lot more. I have been telling everyone I speak with about Sierra Pacific how happy we are. I am your new enthusiastic salesman. Soon you will receive some new business from both me and my wife. Thanks for a great job. Sincerely, Roy Reed 916 662 2808

The price was competitive, the service was great, no hassles Sierra Pacific did the whole. Including the ground mount. Thanks guys.

First class install. No problems at all. Crew was courteous, informative and punctual. Installed in record time and they seemed to be well trained from my point of view.

The technicians that Sierra has provided me for service on my Solar Pool and controls has been great. They came out and installed a Sun Touch control unit and also fixed a few leaks in my solar panels. The technicians were very friendly and did a good job. If you should happen to use this company and end up getting Kevin or Stan, you will find they are outstanding tech's and interested in meeting your needs.

On time. Polite and knowledgeable crew. Didn't ask for up front deposit. Good job!

Great all around organization! They are experts and get the job done!

Great job, highly professional, great people!

The crew that installed our new heat pump water heater arrived on time and we very courteous throughout the installation process. We were told it would take about 2 hours for the installation and that's exactly what it took. We use Sierra Pacific for our heating, air, and solar. They are GREAT!

Sierra Pacific installed our Lennox heating and air system about 2 years ago, and we absolutely love it! The installation was flawless and the installers were very clean and considerate of my home. I've had the service department return each year to maintain the heater and AC, and each time they send a professional and friendly technician that does a great job. From install to service, thank you for a quality experience!

These guys are the best in the business. Fair prices, great products and intallation crews that are world class. No need to shop around start here and they will make you happy. Ron

Thank You and Congratulations to the Sierra Pacific team for your 30 years of great service to your neighbors! Since 1984 you've provided quality solar as well as heating and air products, installed with craftsmanship, and delivered with great service. I am proud of the work you do to earn "life time clients" who repeatedly use Sierra Pacific as well as refer their family, friends, and neighbors to Sierra Pacific.

New HVAC installation. Rex, Bryan and Chris were top notch professionals. They were prompt, punctual and most professional. I could not have been more pleased with theor service.

Sierra Pacific is great Sacramento heating and air company and solar client. The owner, Jason Hanson, and everyone at Sierra Pacific are great to work with.

Client Satisfaction Survey

Just look at what our customers are saying...

  • Larry & Sandy Johnson
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  • Charles & Rhonda Asher
  • Jerry Nottleson
  • Glen Payne
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  • Kathy & Barry Green
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  • Carl & Ruth Timmons

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Call 1-800-551-3040 Today for a FREE Estimate!

Contractors License #453302
Sierra Pacific Home & Comfort, Inc.
2550 Mercantile Drive Suite D
Rancho Cordova, CA 95742
(800) 551-3040

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