The B Team was courteous and professional. We love our system and you will too!
James & Lana Hanney
Overall a great experience! Our salesman was professional, well prepared and there was no hard sell. The office staff was also professional and efficient. The handled all of the paperwork and permit issues and kept me fully apprised on the progress of the installation. The installation was a flawless process with a professional supervisor, great crew and they were very efficient. The left the house and yard spotless. For the permit inspection the company sent an employee to oversee that process and he was able to educate the building inspector after the inspector made an error. A great company a fair price and painless installation. Thank you Sierra Pacific.
Tony was prompt, very knowledgable and informative. The tune proved effective when he found a blower capacitor that was out of tolerance. Saved us the hassle and service fee for coming out again to repair it. Was really cool that he had it on his truck!
Very professional staff. Everything was explained and written so I could understand it. Worked with me on dates. Arrived on time and finished when they said. Plus cleaned up and hauled off all old solar pieces. Would recommend them and plan on having them back for more work on my home.
Anthony was great! He was courteous, friendly and did a thorough job of explaining the results of his diagnostic testing. I was pleased with this service call! Thank you!
I am a long time customer of Sierra Pacific and late last year I had a full replacement completed on AC and heating unit for my home. I am writing this letter to state how well your staff installed and instructed me on the use of my new …
I am so happy. The water is a perfect temperature.
Technician David came to my house today because my air conditioniting wasn't working. It didn't take him long to find out what was going on. He asked to see my previous readings in order to compare them to the present ones. That made me …
Great company! We interviewed five companies, and after tons of research, my husband decided on Sierra Pacific. They really have done an amazing job from start to finish. During our interviews, we came across pushy people, sneaky people and we heard that a lot of companies are hard to get a hold of after they have your money. Sierra Pacific is none of those things. They completed the work much sooner than we expected, and have been on top of everything, from helping us get HOA approval to the county inspection and the PG&E process. Everyone we dealt with was courteous and professional. Our solar panels even look nice, which I didn't expect. Jeff l, Dawn, and Jose were really great to work with.
Very good happy with the service !!
Dennis & Sigrid Knowlton
Very helpful people friendly, prompt and honest to what needs to be done. They make sure that everything is working well. Service rendered was really to our satisfaction.
Sierra pacific was there from the beginning to the end. From Andy Mullins the salesman to Dawn in the office and Jose from the installation. Every step was flawless. I couldn't be happier with the service I received! I will defintlty recommend SIERRA PACIFIC TO FAMILY AND FRIENDS.
Charles & Norma Kelson
We would recommend Sierra Pacific to anyone who is in need of heating and/or air conditioning.
The service was fast, the installers very neat and efficient. And, both units are wonderfully quiet and we've been told, will save us money.
On a scale of 1-10, 10 being best---a 10!!
Charles and Norma Kelson
Tony Rodriguez is a great representative of your company. He was friendly and informative. He explained my system, which I have never really understood, in a way that made me feel completely comfortable for the first time. The bottom line is that he gave me confidence and peace of mind. Thank you.
Taylor arrived to start our solar heat for our pool for the season. He was very professional and friendly. He answered my questions fully and with knowledge. Sierra Pacific has always given us great service for 10 years. That's why we bought some replacement equipment from them two years ago and not from some other company. Their monthly plan is great since it gives us more for the same price as our yearly plan before.
Taylor was technically very knowledgeable, patient, and friendly. I'm thinking about changing out the old mechanical controls to digital.
The technician was right on time. Presented him self with a smile and hand shake and clean uniform. Explain what he hand too.
We love our solar pool. YES
Sierra Pacufic was very professional. They were on time for all appointments and explained everything thoroughly. I am very pleased with the whole experience.
The sales person came in & check out my HVAC system, described what they could do. The crew came in and installed the system in one day and came back to run all of the tests, which it all passed. They took care if everything, even the County permit. It all passed County inspection. They even scheduled my first biannual system check up!
I am very impressed by the service and the product installation. My house actually looks great with the solar panels.
I just head that PG&E is going to have to pay for power from other sources because our power generating…
Sierra Pacific's service, promptness, courtesy, and quality of work was everything I expected after reading these reviews. Everyone we dealt with from the person who answered the phone, to the people who laid out the solar grid and obtained…
Extremely satisfied from first technician checking out system, to sales person selling the unit. And of course installers as well. Very professional, clean & friendly. I would highly recommend sierra Pacific to anyone!!
We have been interested in going solar for several years. We did our homework and closely looked at the companies that install PV systems. Sierra Pacific tops the list. We were able to speak with many of Sierra Pacific's customers in our …
I was referred to Sierra Pacific from a family member. They have had solar pool heating through Sierra Pacific for ten years with no issues and there pool can get heated to over 90+ degrees. When Gene came out on the initial visit his …
On New Year’s Eve, our furnace died. It was not a pleasant event. Because of the holiday, it was not until the 2nd of January, Friday, that Sierra Pacific responded to our distress call. It was determined that the best cure was to replace …
Andy was very professional and easy to talk to. I'm enjoying the re_circulation pump, it's nice not having to waste water waiting to get hot. Also I want to thank Ashley for her help and advice about solar electricity. I would recommend Sierra Pacific to others.
I was referred to Sierra Pacific Home and Comfort by Costco. I asked for a second opinion when I was told by my current service provider that my air conditioning system was failing. Sierra Pacific technician came and read several reports …
From start to finish, these folks are very professional. The initial ' sales call' was at our request, and was informational enough so that we chose Sierra Pacific over 2 other companies. There was a long delay over the Thanksgiving, …
There were some function issues with my new system, it was a little more than a day later and it was Saturday morning. So I called Sierra Pacific Saturday afternoon and Andy came out at 8:00 AM on Sunday, spent almost two hours, fixed the problems and it has been running like a clock ever since. He was on time, friendly, organized, neat and spent the time to explain exactly what the problems were, how they impacted function and what he did to fix them.
We just had them replace our 21-year-old HVAC with a new one (they had installed the old one back in 1994). Because the unit I had ordered was out of stock, they upgraded me at no additional cost. The installation crew was quick, efficient…
My service provider for my air conditioner and heater told me that I had to replace my air conditioner because it was on its way out... I contacted Costco to get information on new air conditioners and was put in touch with Sierra Pacific. …
Great experience. Very happy we made the decision to go with Sierra Pacific!!!
Sierra Pacific was incredible from estimate to install. They were professional, courteous, punctual and AWESOME. I will definitely use them for all my future HVAC needs.
I received a new furnace and all new under house duct work. Sierra Pacific was great from beginning proposal stage to installation. They were prompt, professional, courteous, outgoing, and AWESOME! it is rare in this day of terrible customer service and poor craftmanship, but they were incredible. I need another furnace and 2 A/C units in the future and will definitely use Sierra Pacific.
They provide great service. My heater and air conditioner work great. They made sure I was satisfied before they left and they waited several months for me to try out my system before they asked for me to respond to a survey. I really appreciated that.
Ronald & Lindy Rakich
Great job. On schedule, professional and courteous.
From the beginning at Costco to the in home assessment for my new heating furnace, Harvey explained every thing in detail, with much patience answering my questions.
The crew was right on time and installation and clean up was done in the time they said. My new Lennox heating furnace is all that was said.
Not only would I recommend this product but also the contractor Sierra Pacific.
Sincerely you grateful customer, Gunda Boonstoppel of Grass Valley.
Tom & Cheryl Piazza
Great sales person who gave us a competitive price expert engineering and installation. From start to finish, they exceeded my expectations. Thank you.
Punctual, technically savy, and a great investment for the future!
Just replaced my 18 year old HVAC with a new Lennox Elite System . My experience with Sierra Pacific has been outstanding. The workmanship was top quality. The crew ( Brian, Chris, Chris, and Mike) were professional, prompt, courteous , and responsive to my questions. Cleanup was great. I highly recommend Sierra Pacific for your home improvements.
Teri & Brett Behar
Flawless from first call to installation. No hard sell and no up sell. Respected my budget and delivered good value.
Dale & Renee Walters
Great company and great people, system is a vast improvement over our 14 yr old system. Very happy with results and Also Costco's program which Sierra Pacific represents to the nines!
This is an excellent company. I highly recommend them to all my family and friends. They installed a solar electric system on my family's home in Grass Valley a few weeks ago and did a superb job and now we are up and running with clear, …
Jose was here right on time .He is a very nice person. He ask if I had any questions. He explained what he did and why. He made appointment to restart our solar. He represented your company every well. Telling us all the services your …
I recommend Sierra Pacific for solar electric installation. There was never any high pressure from the sales consultant that came to our home. Unlike a few of the other companies that we spoke to. They gave us all of the information and …
I highly recommend sierra pacific. They are one of the few honest companies out there and their prices are pretty good compared to other companies.
Joe & Elaine Rodriguez
We are so pleased with the workmanship and overall professionalism of Sierra Pacific from the salesperson to the installation crew. We love our solar and new pool equipment for our swimming pool. We would highly recommend Sierra Pacific for anyone considering solar to heat your swimming pool. This investment is well worth it and our entire family now enjoys the pool.
We've had these guys install new HVACs into both of our houses and each experience was fantastic. They are efficient, work hard and communicate well. And their follow up is great.
Bob & Holly Bennett
The crew were perfectionists & everything was done as we desired. We are enjoying our heated pool.
Angelo & Kelli Pitpit
Wonderful. Eric and his team are the best. Very professional they left my yard looking better then when they got here . Painted all the pipes
My pool in 3 days went from 71 to 86 dgs. We are all swimming now even great gramma is getting in farther then she ever has .. We are really going to enjoy our pool so much more
Thank you Sierra pacific you guys rock!!
Erik & Sandra Wareham
Quick, everything we asked for, one time.
Professional staff!! Thorough and hard workers!
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I had them install a new HVAC system almost 5 years ago. And shortly after they installed a system at my dad's home. The new system is a lot more efficient, saving me a bunch on monthly utility bills. The technicians that come out for …
The workers were proper and skilled. The product is excellent !
From my first meeting with an engineer to installation their team was great. The product as promised has dropped my electric bill by 96% and the solar system not only pays for itself but is actually making me money! I strongly recommend …
Very relaxed, no hard sales pitch, very knowledgeable. A very nice experience, and I have recommended to several co-workers
Great service and a fair price. The team at sierra pacific was great to deal with. Customer service at the top of there game. They had installed a electric solar system for our house. Would use them again for any future problems that may arise. Lee
From start to finish these guys were great!
Robert & Judy Simper
The job of replacing our heating and air conditioning unit and all duct work, was done fast in two days. The men were considerate and careful in my home while working on the project. After the job was complete, there were a few issues that were addressed by the inspector as needing more attention. A different company representative was sent to investigate these issues and technicians were sent the following day to fix them promptly and satisfactorily. We are very pleased with the finished project and have noted a much better air flow and more efficient cooling during a recent heat wave. We are glad we used Sierra Pacific and they proved themselves reliable and professional in all their service. I recommend them to others for their heating and air conditioning needs.
As I wrote in the little evaluation I filled out about the salesman(Gene), the site man(James) that came out prior to installation, and the installation crew(Luis Garcia and men), everyone was perfect. I am very pleased with my solar pool heater. It's only been a week or so but the pool is being used a lot more. I have been telling everyone I speak with about Sierra Pacific how happy we are. I am your new enthusiastic salesman. Soon you will receive some new business from both me and my wife. Thanks for a great job. Sincerely, Roy Reed 916 662 2808
The price was competitive, the service was great, no hassles Sierra Pacific did the whole. Including the ground mount. Thanks guys.
First class install. No problems at all. Crew was courteous, informative and punctual. Installed in record time and they seemed to be well trained from my point of view.
The technicians that Sierra has provided me for service on my Solar Pool and controls has been great. They came out and installed a Sun Touch control unit and also fixed a few leaks in my solar panels. The technicians were very friendly and did a good job. If you should happen to use this company and end up getting Kevin or Stan, you will find they are outstanding tech's and interested in meeting your needs.
On time. Polite and knowledgeable crew. Didn't ask for up front deposit. Good job!
Great all around organization! They are experts and get the job done!
Great job, highly professional, great people!
Dennis and Linda Johnston
The crew that installed our new heat pump water heater arrived on time and we very courteous throughout the installation process. We were told it would take about 2 hours for the installation and that's exactly what it took. We use Sierra Pacific for our heating, air, and solar. They are GREAT!
My husband and I had our solar pool panels installed by Sierra Pacific about a year ago. The reason why we decided to go with this company is because a friend of ours went with this company to install their solar pool panels about 10 years …
Sierra Pacific installed our Lennox heating and air system about 2 years ago, and we absolutely love it! The installation was flawless and the installers were very clean and considerate of my home. I've had the service department return each year to maintain the heater and AC, and each time they send a professional and friendly technician that does a great job. From install to service, thank you for a quality experience!
These guys are the best in the business. Fair prices, great products and intallation crews that are world class. No need to shop around start here and they will make you happy. Ron
Thank You and Congratulations to the Sierra Pacific team for your 30 years of great service to your neighbors! Since 1984 you've provided quality solar as well as heating and air products, installed with craftsmanship, and delivered with great service. I am proud of the work you do to earn "life time clients" who repeatedly use Sierra Pacific as well as refer their family, friends, and neighbors to Sierra Pacific.
New HVAC installation. Rex, Bryan and Chris were top notch professionals. They were prompt, punctual and most professional. I could not have been more pleased with theor service.
Sierra Pacific is great Sacramento heating and air company and solar client. The owner, Jason Hanson, and everyone at Sierra Pacific are great to work with.
Dave showed up today to lok at my 'leaky solar'. He was very proficient & efficient! I am impressed, I am going to order an AC Tuneup!
They put solar panels on our house a few months ago. They had the best price, were very good about dealing with permits and the city and utility company. The solar is the best thing we've done to the house--works great and saves us a …
I am very impressed by the way this company does business. They did a solar pool installation for us in 2003 and their service on that has been stellar. So, when we needed a new HVAC unit in 2009, I called them. They came out the next day, …