Very helpful people friendly, prompt and honest to what needs to be done. They make sure that everything is working well. Service rendered was really to our satisfaction.
Sierra pacific was there from the beginning to the end. From Andy Mullins the salesman to Dawn in the office and Jose from the installation. Every step was flawless. I couldn't be happier with the service I received! I will defintlty recommend SIERRA PACIFIC TO FAMILY AND FRIENDS.
Charles & Norma Kelson
We would recommend Sierra Pacific to anyone who is in need of heating and/or air conditioning.
The service was fast, the installers very neat and efficient. And, both units are wonderfully quiet and we've been told, will save us money.
On a scale of 1-10, 10 being best---a 10!!
Charles and Norma Kelson
Tony Rodriguez is a great representative of your company. He was friendly and informative. He explained my system, which I have never really understood, in a way that made me feel completely comfortable for the first time. The bottom line is that he gave me confidence and peace of mind. Thank you.
Taylor arrived to start our solar heat for our pool for the season. He was very professional and friendly. He answered my questions fully and with knowledge. Sierra Pacific has always given us great service for 10 years. That's why we bought some replacement equipment from them two years ago and not from some other company. Their monthly plan is great since it gives us more for the same price as our yearly plan before.
Technician David came to my house today because my air conditioniting wasn't working. It didn't take him long to find out what was going on. He asked to see my previous readings in order to compare them to the present ones. That made me feel comfortable that these readings are legitimate.
He explained every detail to me. This is a guy that any company would be proud to employ. His heart is in his work.
I am going to make an effort to brag about Sierra Pacific to my neighbors and friends and hopefully get them to transfer their accounts over to you.
Thank you for the prompt and efficient service.
Taylor was technically very knowledgeable, patient, and friendly. I'm thinking about changing out the old mechanical controls to digital.
The technician was right on time. Presented him self with a smile and hand shake and clean uniform. Explain what he hand too.
We love our solar pool. YES
Sierra Pacufic was very professional. They were on time for all appointments and explained everything thoroughly. I am very pleased with the whole experience.
The sales person came in & check out my HVAC system, described what they could do. The crew came in and installed the system in one day and came back to run all of the tests, which it all passed. They took care if everything, even the County permit. It all passed County inspection. They even scheduled my first biannual system check up!
Extremely satisfied from first technician checking out system, to sales person selling the unit. And of course installers as well. Very professional, clean & friendly. I would highly recommend sierra Pacific to anyone!!
Tom & Teresa Miller
Sierra Pacific was wonderful. They were prompt, professional and the product is a one.
I was referred to Sierra Pacific from a family member. They have had solar pool heating through Sierra Pacific for ten years with no issues and there pool can get heated to over 90+ degrees. When Gene came out on the initial visit his demonstration showed me right away that the product was made of very good materials and would work efficiently. The installation teams were very friendly and cleaned up well after. Throughout the entire process the teams were on time, respectful, and willing to answer any questions I have. I would definitely recommend them to my friends and family.
We have been interested in going solar for several years. We did our homework and closely looked at the companies that install PV systems. Sierra Pacific tops the list. We were able to speak with many of Sierra Pacific's customers in our area and in neighboring towns who all recommended the company and the product. Jeff Daniel explained the details to us, and the installation crew worked swiftly, diligently and expertly. We are very pleased to have chosen Sierra Pacific. We got a great product at a great price.
Andy was very professional and easy to talk to. I'm enjoying the re_circulation pump, it's nice not having to waste water waiting to get hot. Also I want to thank Ashley for her help and advice about solar electricity. I would recommend Sierra Pacific to others.
There were some function issues with my new system, it was a little more than a day later and it was Saturday morning. So I called Sierra Pacific Saturday afternoon and Andy came out at 8:00 AM on Sunday, spent almost two hours, fixed the problems and it has been running like a clock ever since. He was on time, friendly, organized, neat and spent the time to explain exactly what the problems were, how they impacted function and what he did to fix them.
On New Year’s Eve, our furnace died. It was not a pleasant event. Because of the holiday, it was not until the 2nd of January, Friday, that Sierra Pacific responded to our distress call. It was determined that the best cure was to replace the entire HVAC system. By about 6:00 P.M. the following Friday, January 9, we had heat. It was wonderful.
All of the Sierra Pacific personnel we have dealt with, during this time of stress, have been professional, prompt, and most accommodating. HOWEVER, the crew composed of three hard working, pleasant, efficient, and extremely tidy young men stood head and shoulders above the pack – Patrick, TJ, and Cody M.
They complimented each other and formed an outstanding team. They kept us informed. We felt that they cared, not only for the job, but also for their employer. We enjoyed their presence; and for a couple of weeks (days), missed their music and their chatter.
In our book, Sierra Pacific is the Colin Kaepernick of Heating & Air – the highest compliment a Nevada grad can give. He and the 49ers will eventually win the Super Bowl. Sierra Pacific has already won our highest honor.
From start to finish, these folks are very professional. The initial '
sales call' was at our request, and was informational enough so that we chose Sierra Pacific over 2 other companies. There was a long delay over the Thanksgiving, Christmas, and New Years holidays, but they started on the contract date promptly, with a full and professional crew. Three days later we were in the Solar Panel business! The city building inspector was impressed with the electrical connections, which of course pleases us. Now we wait for sunshine and success! Thanks - good job all around!
Bob & Sandi Pullen
Great experience. Very happy we made the decision to go with Sierra Pacific!!!
I received a new furnace and all new under house duct work. Sierra Pacific was great from beginning proposal stage to installation. They were prompt, professional, courteous, outgoing, and AWESOME! it is rare in this day of terrible customer service and poor craftmanship, but they were incredible. I need another furnace and 2 A/C units in the future and will definitely use Sierra Pacific.
They provide great service. My heater and air conditioner work great. They made sure I was satisfied before they left and they waited several months for me to try out my system before they asked for me to respond to a survey. I really appreciated that.
Ronald & Lindy Rakich
Great job. On schedule, professional and courteous.
From the beginning at Costco to the in home assessment for my new heating furnace, Harvey explained every thing in detail, with much patience answering my questions.
The crew was right on time and installation and clean up was done in the time they said. My new Lennox heating furnace is all that was said.
Not only would I recommend this product but also the contractor Sierra Pacific.
Sincerely you grateful customer, Gunda Boonstoppel of Grass Valley.
Tom & Cheryl Piazza
Great sales person who gave us a competitive price expert engineering and installation. From start to finish, they exceeded my expectations. Thank you.
Punctual, technically savy, and a great investment for the future!
Just replaced my 18 year old HVAC with a new Lennox Elite System . My experience with Sierra Pacific has been outstanding. The workmanship was top quality. The crew ( Brian, Chris, Chris, and Mike) were professional, prompt, courteous , and responsive to my questions. Cleanup was great. I highly recommend Sierra Pacific for your home improvements.
Teri & Brett Behar
Flawless from first call to installation. No hard sell and no up sell. Respected my budget and delivered good value.
Dale & Renee Walters
Great company and great people, system is a vast improvement over our 14 yr old system. Very happy with results and Also Costco's program which Sierra Pacific represents to the nines!
Joe & Elaine Rodriguez
We are so pleased with the workmanship and overall professionalism of Sierra Pacific from the salesperson to the installation crew. We love our solar and new pool equipment for our swimming pool. We would highly recommend Sierra Pacific for anyone considering solar to heat your swimming pool. This investment is well worth it and our entire family now enjoys the pool.
Bob & Holly Bennett
The crew were perfectionists & everything was done as we desired. We are enjoying our heated pool.
Angelo & Kelli Pitpit
Wonderful. Eric and his team are the best. Very professional they left my yard looking better then when they got here . Painted all the pipes
My pool in 3 days went from 71 to 86 dgs. We are all swimming now even great gramma is getting in farther then she ever has .. We are really going to enjoy our pool so much more
Thank you Sierra pacific you guys rock!!
Erik & Sandra Wareham
Quick, everything we asked for, one time.
Professional staff!! Thorough and hard workers!
Tom & Judy Conolly
The workers were proper and skilled. The product is excellent !
Les & Lisa Hoffman
Very relaxed, no hard sales pitch, very knowledgeable. A very nice experience, and I have recommended to several co-workers
Great service and a fair price. The team at sierra pacific was great to deal with. Customer service at the top of there game. They had installed a electric solar system for our house. Would use them again for any future problems that may arise. Lee
From start to finish these guys were great!
Robert & Judy Simper
The job of replacing our heating and air conditioning unit and all duct work, was done fast in two days. The men were considerate and careful in my home while working on the project. After the job was complete, there were a few issues that were addressed by the inspector as needing more attention. A different company representative was sent to investigate these issues and technicians were sent the following day to fix them promptly and satisfactorily. We are very pleased with the finished project and have noted a much better air flow and more efficient cooling during a recent heat wave. We are glad we used Sierra Pacific and they proved themselves reliable and professional in all their service. I recommend them to others for their heating and air conditioning needs.
As I wrote in the little evaluation I filled out about the salesman(Gene), the site man(James) that came out prior to installation, and the installation crew(Luis Garcia and men), everyone was perfect. I am very pleased with my solar pool heater. It's only been a week or so but the pool is being used a lot more. I have been telling everyone I speak with about Sierra Pacific how happy we are. I am your new enthusiastic salesman. Soon you will receive some new business from both me and my wife. Thanks for a great job. Sincerely, Roy Reed 916 662 2808
The price was competitive, the service was great, no hassles Sierra Pacific did the whole. Including the ground mount. Thanks guys.
First class install. No problems at all. Crew was courteous, informative and punctual. Installed in record time and they seemed to be well trained from my point of view.
The technicians that Sierra has provided me for service on my Solar Pool and controls has been great. They came out and installed a Sun Touch control unit and also fixed a few leaks in my solar panels. The technicians were very friendly and did a good job. If you should happen to use this company and end up getting Kevin or Stan, you will find they are outstanding tech's and interested in meeting your needs.
On time. Polite and knowledgeable crew. Didn't ask for up front deposit. Good job!
Great all around organization! They are experts and get the job done!
Great job, highly professional, great people!
Dennis and Linda Johnston
The crew that installed our new heat pump water heater arrived on time and we very courteous throughout the installation process. We were told it would take about 2 hours for the installation and that's exactly what it took. We use Sierra Pacific for our heating, air, and solar. They are GREAT!
Sierra Pacific installed our Lennox heating and air system about 2 years ago, and we absolutely love it! The installation was flawless and the installers were very clean and considerate of my home. I've had the service department return each year to maintain the heater and AC, and each time they send a professional and friendly technician that does a great job. From install to service, thank you for a quality experience!
These guys are the best in the business. Fair prices, great products and intallation crews that are world class. No need to shop around start here and they will make you happy. Ron
Thank You and Congratulations to the Sierra Pacific team for your 30 years of great service to your neighbors! Since 1984 you've provided quality solar as well as heating and air products, installed with craftsmanship, and delivered with great service. I am proud of the work you do to earn "life time clients" who repeatedly use Sierra Pacific as well as refer their family, friends, and neighbors to Sierra Pacific.
New HVAC installation. Rex, Bryan and Chris were top notch professionals. They were prompt, punctual and most professional. I could not have been more pleased with theor service.
Sierra Pacific is great Sacramento heating and air company and solar client. The owner, Jason Hanson, and everyone at Sierra Pacific are great to work with.